There are a lot of different ways to lead people, and finding the method that works for your operation is essential for maintaining and increasing productivity. That’s true during normal times, and it might be especially true in our current work-from-home, COVID-19 inspired experiment.

Not having direct access to your team can be a scary thought. Is everyone working as hard as they could be? Are we being productive enough to hit our targets, and is there more that we can do to surpass them?

Thankfully, the business world, and the ever maturing world of online gaming operations, has a lot of experience to pull lessons from, and scientifically tested ways of motivating staff to be the best they can be.

In my experience, getting the most out of employees means getting three key areas right: trust, communication and training. Each area can be approached many different ways, but there are a few ways to ensure they are done well, and always a way or two to muck them up.