Working in the gambling industry is hardly ever dull, as the nature of the industry itself lends itself to entertainment, excitement, and innovation. But after a few years of actually doing the job and getting used to the beats, it can be pretty easy for an employee to feel they’ve hit a rut. The job isn’t as much fun as it used to be, they don’t know how to progress, and they just aren’t feeling as motivated as they once were.

In my experience, the way out of that rut is through learning new applicable skills, and finding ways to use them. It’s exciting to learn new things, so it’s a great way to get employees motivated again, and it carries the benefits of increasing the employee’s value, and their return to the organization.

But to really get the most out of emphasizing learning, it has to be done right, and it so often isn’t. You have to get to know what makes your employees tick to get their buy in, following through on the process and following up on it.

What do my employees want to learn?