PokerStars reconsiders its rules on third-party assistance software, following complaints from customers about a third party program.

The program was built by London-based player “skier_5”, which offers users game theory optimal decision, while allowing the player to remain in control.

As the program is not classed as a ‘bot’, PokerStars has so far deemed skier_5 as acceptable for use by players but customers have issued a series of complaints to the operator over the new program, alleging that it can help transform good players into world-class players.

The software was also judged by the general poker community to have crossed lines regarding automated play, and drew widespread protests, especially from TwoPlusTwo forums.