VIP high rollers are “abnormally” winning against Echo Entertainment and it’s hurting the company’s revenue.

Echo Entertainment Group Chief executive Matt Bekier told shareholders during the company’s annual meeting that Echo isn’t winning as often as it usually does against high-rolling VIP gamblers at its casinos, which include The Star in Sydney and Jupiters Gold Coast.

In the first four months of the year ending October 31, total domestic business revenue which includes non-gaming and gaming (excluding international VIP rebate) grew by 8.7% year-on- year.

However revenue from the international VIP rebate (refers to international customers receiving top-level hospitality and cash rebates in return for committing to gamble of up to $500,000) was down 33.8% on the same period a year ago but thanks to The Star in Sydney, which offset the VIP slide with an increased losses from local customers.