London, UK, 26th October – PXP Financial, the global expert in acquiring and payment processing services, today launches its ‘Supporting Businesses and Payments through COVID’ report, advising businesses in gaming, retail and hospitality on best payments practice throughout the ongoing COVID-19 pandemic.

Split into three designated sections and led by an in-house expert in gaming, retail and hospitality, it provides these sectors with a deeper understanding of some of the problems they are currently facing. Utilising the knowledge and experience of PXP Financial’s expert team, the report tackles some of the biggest challenges brought about by COVID-19, and in turn lockdown – from its impact on consumer behaviour and sacrifices to customer experience, as well as how to reshape the payments process by utilising innovative payment technology to overcome issues.

Retail

Koen Vanpraet, CEO of PXP Financial commented on the issues facing the retail sector: “The retail sector has undoubtedly been strongly hit by COVID-19, not only through the closing down of in-store operations but also by changing customer spending habits, expectations and preferences. The retail industry is accelerating into a different era than the one we saw only one year ago, and retailers need to keep up if they want to survive the change.”