The online casino vertical is helping a lot of sites get through COVID-19, but not all casino products are doing exactly the same, and they all face changes as a result of the pandemic. On the second day of the SBC Digital Summit, a pair of panels took a look at how casino products are doing.
First was a discussion on Live Casino, moderated by Karolina Pelc, owner of Basic Strategy, with panelists Tim de Borle, COO of Napoleon Sports & Casino, Sam Brown, CCO of Hero Gaming, Jeremy Taylor, Managing Director of Genting Online, and Richard Atkinson, Head of Live Casino at William Hill. Live casino has the unique iGaming problem of how to run a stupid with social distancing and quarantine in effect.
For Napolean, de Borle noted that they had to implement distancing and cleaning standards at their studio, not because the government demanded it, but because their dealers would have been terrified otherwise. Ultimately though, the company was able to maintain the business, albeit with reduced capacity.
Pelc commented that she’s heard much the same from many of her clients. But not all stuios have remained open, as Taylor noted that for Genting, the operator took the proactive decision to close studios when clubs closed.