UK gamblers have received some unsolicited advice from their local regulator on what to expect from online betting sites during the COVID-19 pandemic, although not all operators appear to have got the message.
On Friday, the UK Gambling Commission (UKGC) issued an advisory to gamblers noting that “more people will be engaging with online gambling websites” during the current period of social isolation. As such, the regulator offered some guidance on the various harm-reduction measures available to consumers.
In a nutshell, set spending limits, restrict gambling company exposure on social media, self-exclude if you don’t know when to say when, check for the UKGC seal of approval on all websites, read operators’ terms and conditions and ask for records of your gambling activity.
Earlier this week, the UKGC issued a notice to operators warning them not to let standards slip during these trying times. Enter GVC Holdings, which on Friday announced a raft of additional safer gambling safeguards, including proactive communication with customers noting the existence of safer gambling tools.