SkyCity online casino warned about promoting wares to Kiwi customers

New Zealand casino operator SkyCity Entertainment Group has been warned by the government that its Malta-licensed online casino was flouting local advertising laws.

On Monday, the New Zealand Department of Internal Affairs (DIA) issued a formal warning to SkyCity regarding its Malta-licensed SkyCityCasino.com site. The DIA found that an email SkyCity sent its loyalty program members in March had breached rules against promoting internationally licensed online gambling sites.

SkyCity’s Malta-based subsidiary launched its Gaming Innovation Group-powered online casino in August 2019, offering a mix of RNG and live dealer casino games. Customers were required to be physically located in New Zealand, despite the country having yet to authorize online casino gambling.

The offending email informed SkyCity customers that, while its land-based gaming operations had been halted by COVID-19, its online casino was “operating as usual.” A customer viewed this pitch as contravening Kiwi rules regarding the promotion of prohibited gambling products and filed a complaint with the DIA.