In the virtual world of Zoom meetings and working from home, how you manage your virtual interactions has never been more important. In the digital world, the conversation has proven to be a lost art and while you may be connecting with your colleagues in the virtual world, it’s important to remember a few key phrases that will help you stay likeable online.

No

The most important phrase in any office situation is no. While we may all be eager to please in the digital age, mastering the ability to gracefully refuse a request is a fine art. Knowing your limits and having the ability to clearly communicate what your they are will win you more friends than enemies in the long run. So many people will be eager to overpromise and under-deliver, it’s important to fall on the ledger of under-promising and over-delivering. Saying no shows a relaxed individual who’s confident in their abilities in any professional situation.

Please/Thank you