Two UK online gambling operators have agreed to lift restrictions on customer withdrawals and regulators are warning other sites to adopt similar policies or face the consequences.

On Wednesday, the UK Competition and Markets Authority (CMA) announced that Jumpman Gaming and Progress Play had agreed to scrap rules that required some customers to withdraw their account funds in stages over an extended period and to stop confiscating funds from so-called ‘dormant’ accounts.

The CMA announced in March that it had launched an “enforcement action” against gambling sites that placed “unfair obstacles” in the way of customers withdrawing their funds. These obstacles included daily, weekly or monthly withdrawal limits and impossibly short timelines under which customers were required to respond to identification checks.

The CMA singled out Progress Play as having agreed to forego its ID-check response times. The CMA said operators “cannot justify confiscating someone’s money simply because they do not provide information within a specific time frame.”