Betfair cuts off its Indian customers after public shaming

Online sports betting operator Betfair is turning its back on India after being publicly called out for flouting local laws.

Earlier this month, UK-listed Paddy Power Betfair’s Betfair brand sent an email to its Indian clients expressing its regret that it would “stop taking bets on Betfair in India” as of January 28. As of Monday, Indian punters attempting to access Betfair have been told that they reside in “a country that Betfair does not accept bets from.”

Betfair’s email told its Indian customers to withdraw all funds in their online accounts by January 28. The company said it would honor all pending sportsbook and matched Exchange bets placed before that date and any winnings could be collected via customer service. Betfair said it understood that this abrupt notice was “frustrating” and apologized for the inconvenience.

Betfair didn’t offer any reasoning behind its decision but the abrupt skedaddle came not long after the site was cited in a letter sent by the All India Gaming Federation (AIGF) to Prime Minister Narenda Modi. The letter accused nine online gambling websites, including 1xbet, Bet365 and other familiar faces of “luring and accepting bets from Indian citizens” without local authorization.