UK Gambling Commission Updates Social Responsibility Requirements

The UK Gambling Commission has published a series of updates on the version of its License Conditions and Codes of Practice (LCCP) for licensed operators, which will take effect May 8.

The changes to the LCCP is a response to the LCCP social responsibility review that took place last year, increasing the number of measures with which companies must comply under the terms of their license agreement.

Here are the main points of the new regulatory enhancements, much of which will go into effect in May:

Operators’ employees must be able to supervise customers effectively on gambling premises. And they must have arrangements for identifying customers who are at risk of gambling-related harm, if they are not displaying obvious signs.

Larger operators must conduct test purchasing to make sure that their systems for preventing underage gambling are working.

By April 2016, land-based operators must have in place schemes that allow a customer to make a single request to self-exclude from all operators of a similar type within their area – typically where they live and work. The Commission is also working with industry representatives to develop a national online self-exclusion scheme, which should be in place in 2017.

A range of measures to ensure that marketing and advertising is socially responsible, including a requirement that the marketing of ‘free bet’ offers is open, transparent and not misleading.