Monthly Archives: March 2020

Casinos all over the world shutting down due to coronavirus

As the spread of the COVID-19 coronavirus continues to worry cause concern amongst the general public, the casino industry has started to react in dramatic fashion. Casinos all around the world continue to deal with the crisis in their own way, and in the past couple of days, that has mostly meant closing their doors.

Las Vegas

MGM Resorts announced on Sunday that they would close the doors of all their Las Vegas area casinos on March 17, and refuse to take new reservations prior to May 1.

“It is now apparent that this is a public health crisis that requires major collective action if we are to slow its progression,” said CEO Jim Murren. “We will plan to reopen our resorts as soon as it (is) safe to do so and we will continue to support our employees, guests, and communities in every way that we can during this period of closure.”

The coronavirus may have stopped sports, but it won’t stop the action

It’s obvious that the coronavirus is going to have a major impact on the global economic picture for some time to come. For the gambling industry in the US, the timing of the outbreak could not have been worse, as the virus started to spread across the country just as the majority of the states to have recently legalized sports wagers were ready to capitalize on events like March Madness in the NCAA, Opening Day in MLB and more. Millions of dollars in revenue going to sports gambling operators and to states, through tax revenue, is now in limbo, but savvy business leaders know how to turn lemons into lemonade. Other sporting events that haven’t always been a huge draw are finding newfound popularity, and helping to keep sportsbooks treading water until things can return to normal.

The impact losing March Madness has on the gambling industry is huge. Between the NCAA men’s basketball championship tournament and the NFL Super Bowl, no events receive as much wagering action, and having to fill the void left by the cancelation of March Madness is not going to be easy. Jay Kornegay, Westgate’s Executive VP of Operations, told USA Today, “There is no magic formula out there that we could put together that’s going to make up for March Madness. “We certainly write more tickets on the first four days of the tournament than we do on the Super Bowl. That’s a gimme.’’

Because action gamblers expected to find is now gone, sportsbooks are doubling down on alternatives. Future and prop bets are starting to play important roles in the gambling space, and are helping to ease, in a small way, the pressure felt by COVID-19’s impact on sports.

Other sports are starting to find more interest, as well. For example, Brazilian UFC, which has often been the last option on sports gamblers’ lists, is popular this year. The director of South Point Hotel Casino & Spa’s sportsbook, Chris Andrews, explains, “Like today we’re booking Brazilian UFC. Actually, a lot of people were betting it, so it’s kind of funny in some ways, but sad in others that this is all we have to bet on, but people are betting it. But you know, in our racket, people like to have action, so they’re getting some there.”

Merger documents show SBTech profits declined in 2019

While revenue grew in 2019 for SBTech, the company still saw a decline in overall profits. This was due in large part to increased headcount as well as exits from the online market, according to a recent prospectus regarding the firm’s merger with DraftKings.

This proposed merger of the two companies will fall under the umbrella of the Diamond Eagle Acquisition Corp, a ‘special-purpose acquisition company’ founded by former Hollywood exec Jeff Sagansky.

SBTech’s total revenue of $108.4 million ($86.7m) this past year, according to Diamond Eagle. That was a 2.9% increase over 2018.

According to the report, costs increase by 36.4%, reaching $101.9 million. This was led by revenue-related outgoings coming in at $60.6 million, which primarily went to the development of the IT infrastructure and expanding of teams to facilitate both product delivery and bet processing.

Cheltenham Festival a huge success for Smarkets sportsbook

Another successful Cheltenham Festival is in the books, and the annual horseracing excitement went off without a hitch. Better said, almost without a hitch – the four-day series of events wasn’t without its tumbles as several jockeys were thrown from their horses. Still, through 28 races, things remained relatively calm and attendance didn’t seem to suffer due to the coronavirus. The popularity of the events was reflected in the amount of wagers seen and online action has certainly picked up, especially for Smarkets. The sportsbook and its SBK app reached several new milestones thanks to the Cheltenham Festival.

The final tally of attendees at the festival was around 251,684 showing up this year, compared to 266,557 last year – not a huge difference, all things considered. Given that the festival has been around for 160 years means it’s an important part of the local culture. That 5% drop was offset by those attending virtually, and Smarkets saw a significant portion of the movement. The number of daily active users jumped by 257% on the first day of the festival, March 10, setting a new record for Smarkets. In addition, the weekly sign-up number increased by 178%, also establishing a new record.

Those increases brought more gambling revenue in, as well. The total traded volume was £120 million ($148.3 million). This led Smarkets founder and CEO Jason Trost to assert, “Now that we have two competitive products in Smarkets and SBK, I am prouder than ever of the service we provided for our users this Cheltenham. This was accomplished with a stable platform, record-breaking numbers for SBK users, as well as total traded volume of £120m. Thanks to our leading technology and clear focus on price, we once again offered the best odds on all 28 races compared to the SP [standard price].”

According to Smarkets, SBK was providing larger profits and returns compared to some other sportsbooks. It indicates that a wager of just £10 ($14.83) on all 28 Festival winners would yield £2,524.20 ($3,119) more than what could be expected with other sportsbooks. This was also reflected in events like the Foxhunters Chase, which had gelding It Came To Pass looking at odds of 239/1, compared to the SP of 66/1, leading up to the race.

Genting Hong Kong cuts salaries to avoid further coronavirus losses

Two of the business segments hit hard by the coronavirus have been the gambling and the cruise industries. Combining both of the segments into one business model can be a double whammy, and Genting Hong Kong (Genting HK), which has been trying to get its feet wet as a global casino cruise ship company, already knew it was going to take a hit from COVID-19 last month. As staying afloat becomes more problematic for a number of companies with no solid source of income, Genting HK is taking drastic measures and has announced (in pdf) major changes to compensation plans for the company’s top executives.

According to an announcement from last Friday, Genting HK’s senior executive team is not going to be paid, at least for now. In addition, many of the company’s managers will have to be frugal for a little while, as they can see their salaries slashed by as much as 50%. As things stand right now, these changes will remain in place at least through the end of the year.

Genting HK chair and CEO Lim Kok Thay, Deputy CEO Lim Keong Hui, group president Colin Au Fook Yew and the rest of the directors are not going to receive a salary or other forms of compensation for the time being. Managers are going to take cuts of between 20%-50% after having overwhelming agreed to support the company’s initiatives. Genting HK reports that 90% of the managers agreed to the program, and adds that it should save the company approximately $15 million through year’s end.

Five Genting HK ships, Genting Dream, Star Pisces, SuperStar Aquarius, SuperStar Gemini and World Dream, have had to dock indefinitely because of travel restrictions, port closures and health concerns brought about by the coronavirus. As has already been seen with industries that have been impacted, the company is going to face huge losses compared to last year and recovery is going to take some time. To that end, Genting HK also plans on reducing crew headcounts by not renewing certain contracts and by not filling certain vacant positions.

Taxi driver, accomplice try to rob casino patron’s winnings

When making a big score at a casino, it’s a good idea not to broadcast it to the entire world. All the excitement of the big win (often mixed with a few drinks while gambling) makes some people throw common sense out the window, though. After winning $15,000 gambling at an unspecified casino in Lake Charles, Louisiana, a patron decided to call it a night and hailed a cab. He shared news of his good fortune with the taxi driver, who thought he had found the perfect opportunity to pick up some easy cash. As usually happens, though, the would-be criminal mastermind didn’t think the plan through very carefully and will, along with an accomplice, be able to figure out what went wrong while spending time behind bars.

According to a statement on the Calcasieu Parish Sheriff’s Office’s Facebook page, the unidentified victim apparently fell asleep while riding in a cab driven by Brandon K. Grant, but not before he had let him in on his gambling success. When he awoke, the victim was in the middle of being dragged out of the taxi by another individual, later identified as Fergus A. Bushnell, who beat him and stole two cell phones and the cash.

The victim tried to get back into the car by grabbing onto the taxi’s door handle, but Grant had started to pull away. As a result, the taxi dragged the victim several feet, but he wasn’t injured severely enough to be prevented from contacting police. He gave law enforcement a description of Grant, as well as the truck Bushnell was driving when he fled the scene, adding that the 41-year-old may have been armed.

It didn’t take long for police to track down the two – Grant was still driving around the area and deputies with the sheriff’s office quickly located Bushnell’s truck, arresting him shortly after when he turned himself in. They were both taken to the Calcasieu Correctional Center and face various charges. Grant is looking at second-degree kidnapping and simple robbery, while Bushnell is looing at simple robbery and being an accessory to second-degree kidnapping.

Stephen Quinn on finding the right path to blockchain technology

Plenty of gaming industry firms are looking into blockchain technology, and how it can help them advance to the next level of technology. But without assistance, it can be hard to know where to start. Our Becky Liggero Fontana recently spoke with Stephen Quinn of Acquirex.io, who are looking to help these kinds of companies understand and adopt blockchain and digital assets.

[youtube https://www.youtube.com/watch?v=3BEGHeU2lT4?feature=oembed&w=500&h=281]

“So our consultancy, we focus heavily on blockchain,” Quinn told Liggero Fontana. “Helping blockchain businesses put together everything they need in their ecosystem to be able to go to market, banking partners, and just advice on regulation. Anything really that that, perhaps, they don’t necessarily see. So we try and help them find the pitfalls in the process that they don’t realize you’re going to happen.|

Liggero Fontana met up with Quinn at SiGMA Malta, one of the biggest iGaming events of the year, and a place where Quinn felt quite comfortable. “SiGMA, really good people, good quality people and I like the mix,” he said. “It’s not too heavy on blockchain and Bitcoin and crypto, but there’s a nice mix across that, and gaming converging those two together, which is really important. For me, from a gaming background moving into a blockchain, it’s actually a great place to be and you know that’s why we’re here.”

First speakers to be involved in Greece Gambling Conference

On April 29, Smile-Expo will hold Greece Gambling Conference aimed at discussing the development and prospects of the Greek gambling market. The event will involve well-known experts in online casino management and promotion, lawyers, SEO specialists etc.   

First five experts 

Christina Thakor-Rankin, a gambling specialist with 25 years of experience. Gaming Consultant at 1710 Gaming. Christina works with online casino operators and gambling regulators, focusing on the creation and integration of strategies, marketing and player protection.

Carlo Pagan, a specialist in casino branding and marketing strategies. Former Vice President of marketing at European Casino Association. Currently, he is a member of the Board of ЕСА.

Spinola Gaming launches initiative for state run operators to get digital

Spinola Gaming is taking lotteries online for governments, state run operators and public/private partnerships (PPP) in emerging markets without the need for any change in their land-based operations.

As more and more governments regulate their markets, Spinola Gaming, the lottery solutions provider, has been working on delivering digital solutions to provide a new wave of opportunities for businesses in Latin America, Asia, Africa and the South Pacific who have traditionally operated in a paper environment.

The company’s solutions can integrate both digital and retail operations such as POS and in-store digital billboards, resulting in seamless lottery management solutions that bridge the gap between land-based and online operations.

“It’s been a topic for quite some time, but operators in various global markets are now facing a serious challenge to digitalise their products and start selling online in an effort to take advantage of new market opportunities that mobile brings,” said CEO Ade Repcenko “Due to the uptake in mobile transactions, especially in younger generations and in emerging markets, lottery operations across many parts of the globe are seeing the need to add online to their offering or fear losing out on a younger generation of players who traditionally don’t play lotteries or even frequent the outlets where such lotteries are sold.”

SPiCE India 2020 Postponed After New Indian Government Advisory and Travel Ban

Based on developments in the last 24 hours, relating to the travel advisory issued by the Indian government dated 11 March 2020, which cancels all existing visas for foreign nationals except diplomatic and employment visas until 15 April 2020 to curtail the COVID-19 impact, Eventus International has concluded that unfortunately, it is impossible to continue with SPiCE India 2020 as per its current schedule of 25-27 March 2020.

We are, at this time, left with no choice but to postpone SPiCE India 2020, which will be rescheduled. New dates will be announced shortly after discussions with our stakeholders and advisors.

Expressing disappointment at the postponement, Yudi Soetjiptadi, Managing Director of Eventus International, commented, “Although our team was fully ready to host the event as per schedule and all preparations were done, due to recent developments and the most recent travel ban issued by the Indian government, it is impossible for us to continue with SPiCE India 2020 on schedule. We are evaluating the situation further and will discuss with our advisors and stakeholders before making an announcement on the new dates. Despite this postponement we look forward to welcoming all our clients to the third annual SPiCE India on its new dates. We hope everyone stays healthy and safe!”

The Eventus International team would hereby like to thank all SPiCE India 2020 participants for their support and understanding in the matter which is beyond our control. We would also like to give all participants the assurance that the event will take place on the new dates once decided, and Eventus International will continue to promote SPiCE India through our various channels for optimum brand exposure for all current sponsors and exhibitors.

German gambling regulations pass to allow expanded online betting

Germany’s legislature has approved new gambling regulations, and given approval for the creation of a new regulatory body, the Glücksspielneuregulierungstaatsvertrag (GlüNeuRStv). This will make it so that if ratified by each state parliament and the Euopean Commission, effective July 1, online poker and casino-style games will become legal for the first time in the country.

In addition to poker and sports betting, other casino-style games will be offered as well. This will allow for slots, but they will only be allowed to be offered under some very strict guidelines. Slots, for example, will be limited to a €1 per spin stake limit, and a mandatory €1000 deposit limit was also established.

Sports betting will also have some new guidelines. This will include limiting live betting on the final result or who will be the next scorer.

The GlüNeuRStv will have regulatory authority over the new gambling initiatives. This will include the issuing of licenses, working with local state bodies.

Unai Concha Olabarrieta appointed OneTouch Business Development Officer

iGaming veteran joins premium table and slot games developer to boost new business in emerging LatAm market

13th March, 2020 – Mobile-first games developer OneTouch is targeting further growth in Latin America following the appointment of Unai Concha Olabarrieta as its new Business Development Officer.

Concha Olabarrieta arrives with a wealth of experience within the industry having previously held several roles including LatAm manager at the Coingaming Group.

Based in Barcelona, he is tasked with growing the OneTouch content network within LatAm and Spain as it continues to create truly mobile-first slots and classic table games.

Bet365 expands offices in Manchester

Bet365 has confirmed that they have signed a new five-year lease on a city-center building in Manchester, U.K. That is expected to help the company expand its operating capacity and comes following the launch of their DevOPs department in November, 2019.

Explained Steven Briggs, head of the DevOPs department, “We want to give operations the tooling, dashboards, and automation needed to increase the value it offers the business.” He added that the department would focus on building “a view of how all parts of the system work together and progress engineering principles that make monitoring, reporting and self-diagnostics/healing more achievable.”

The new office space encompasses 25,000 square feet and is located in the heart of Manchester. The offices will be located in the Core building, which is a newly renovated and modernized building in the “historic office core” area of the city.

Bet365 first established itself in Manchester in 2018 in the Spring Gardens area. They have greatly enlarged their tech support unit, which is operated by a subsidiary, Hillside Technology.

New iGaming Affiliate Costa Media Raises Seed Funding from GBV and Dreamworx

Costa Media is pleased to announce that it has recently secured a €550,000 equity investment round from two leading iGaming investors, Growth Box Ventures (GBV) and Dreamworx, which will fund the growth of existing assets and expansion to new markets.

Costa Media, founded in 2019, is an iGaming affiliate company with websites in Europe and Latin America. The new funding round will enable the Malta-based affiliate company to accelerate the organic growth of its core assets and invest into new opportunities in key markets.

The company has shown some early traction in Portugal with websites such as mistercasino.pt and oddsdesportivas.pt, and has plans to launch both brands in Spain, Brazil and Mexico in the coming months.

Gonçalo Costa, co-founder & CEO of Costa Media, believes this seed funding brings far more opportunities than just the investment, “We are very excited about having GBV and Dreamworx as investors and partners. Along with the investment, their entrepreneurial background, vast industry network and strategic support will help us take the business to the next level as we grow into different markets.”

Salsa Technology’s confidence is sky high following Zeusplay agreement

Wednesday March 11th, 2020 – Salsa Technology’s confidence is sky high following its latest content partnership with leading casino game developer, Zeusplay.

As part of the deal, Salsa Technology is to integrate Zeusplay’s unique and compelling games portfolio onto its Game Aggregator Platform (GAP). Zeusplay’s in-house production studio takes a 360 approach to design and has delivered a wave of successful games to the market.

Some of Zeusplay’s games being made available for Salsa Technology include Trojan Horse – Tiny Heroes, Wild Charger and the soon to be released Arabian Dreams. All the games will be available on Salsa Technology’s GAP through one single integration

Salsa Technology’s Global Business Development Manager Victor Arias said: “Zeusplay is passionate about casino games and its library of titles will sit perfectly on our Game Aggregator Platform. These new games will increase our cross-selling capability and contribute to our business growth”

ETA recognizes Paysafe leader in 2020 ‘Forty Under 40’

Director of Marketing Patrick Turiano to be honored as U.S. payments industry gamechanger at ETA’s TRANSACT conference in April.

Houston, Texas. March 11th, 2020 – Paysafe, a leading specialized payments platform, today announced that Patrick Turiano, Director of Marketing, North America, has been selected in the Electronic Transactions Association (ETA)’s annual ‘Forty Under 40’. Turiano and the class of 2020 will be formally honored at the ETA’s TRANSACT event at the Mandalay Bay, Las Vegas, where Paysafe will exhibit at booth #415 from April 27th to 30th, 2020.

The Washington, D.C.-based payments industry trade association has named Paysafe leaders in the ‘Forty Under 40’ every year since its inception in 2018. The ETA’s class of 2019 included two leaders after a Paysafe Vice President was recognized in its inaugural class.

This year’s Paysafe honoree, Turiano, who has over a decade’s payments industry experience, oversees the company’s marketing strategy for its U.S. and Canadian payment processing division. His role includes managing investments in numerous acquiring strategies and channels – from agents, independent sales organizations (ISOs), and financial institutions (FIs) to independent software vendors (ISVs), direct channels, and point of sale (POS) partners. Turiano leads a team of channel marketing managers and specialists based on the U.S. east and west coasts.

Technical glitch at ATG draws warning from Spelinspektionen

On March 13, the Swedish Gaming Authority Spelinspektionen issued a stern warning to ATG over a reported technical glitch. A bug in the code made it possible for players to receive more than one bonus.

This warning came in response to a letter sent by ATG to the regulator on February 14, when they addmited they had found players who had been given a bonus even though they had already received one in the past.

This was a violation of the law under the Swedish Gambling Act of 2018, which states that licensees are only allowed to offer a bonus to players the first time they play a licensee’s games. The glitch allowed 15 customers to be able to use a second bonus, worth a combined SEK850 ($87.48). The glitch lasted for a few hours before it was discovered and fixed.

In a statement issued by the Spelinspektionen, they addressed the seriousness of the matter but also recognized ATG’s measures to ensure an incident such as this does not happen again. “ATG has stated that the company takes a very serious view of what has happened, and even though the incident is linked to the relocation of servers, the company has reviewed the procedures for new customer offers so that something similar should not happen again.”

Relax Gaming Celebrates 10 Year anniversary

Malta, 13th March 2020 – Relax Gaming, iGaming aggregator and supplier of unique content, is celebrating a decade of solid growth and major achievements as it enters its tenth year of business.

Founded in 2010 with a vision to become a leading technical provider of high-quality gaming solutions, Relax started out building a bespoke poker product for Kindred, which has continued to experience growth against the industry trend, picking up multiple awards.

Based on its success, Relax was commissioned to do the same for Kindred’s bingo and has since grown into a powerhouse in casino content delivery with a growing partnership base of over 100 operators, 350+ brands, and studios that span across a broad network, covering multiple regulated markets and jurisdictions.

The company’s success has been propelled by the launch of its revolutionary Powered By and Silver Bullet partnership programmes, which provide hand-picked studios with a fast and cost-effective route-to-market via access to its scalable technology and distribution network.