The UK Gambling Commission (UKGC) has hit National Lottery operator Camelot with a £1.15m penalty for “sufficiently serious” control and governance failings.

On Thursday, the UKGC announced the results of an investigation it launched in December 2016 after identifying multiple failings at Camelot, including that year’s launch of a wonky mobile app that incorrectly informed players that their winning tickets were losers.

The UKGC paused its probe in February 2017 in order to give Camelot time to implement the company’s new Operational Excellence Program. The probe was renewed that November and expanded to include “other controls-related failures that had emerged subsequent to the start of the investigation.”

The UKGC ultimately determined that the mobile app cockup, the online publication of incomplete Lotto results, direct debit instruction failure in May 2016 that temporarily prevented processing of lotto sales, plus failings in both security measures and Post Office control, warranted the imposition of a financial penalty.