The United Kingdom Gambling Commission has approved ThePOGG.com as an Alternative Dispute Resolution (ADR) service.  A spokesperson for ThePOGG.com stated:

“We have been successfully managing player and casino disputes for over three years and our tally of complaints managed is now nearing 500.  We are extremely proud of the fact that the UKGC has recognised the value of the service we provide and the integrity of our team.  We look forward to working closely with the UKGC to continue mediating and acting as a conduit between players and operators.”

ThePOGG.com is one of the first affiliate sector organisations to be granted ADR status by the UKGC and the individual responsible for managing the complaints side of ThePOGG has recently attained mediation and arbitration qualifications from The Chartered Institute of Arbitrators, further adding to the quality of service ThePOGG can provide.  Notably the ADR service provided by ThePOGG.com differs markedly from the services provided by all of the other ADR service operators in that there is absolutely no charge for utilising the experience the team at ThePOGG has. No ADR charges players for use of their service but ThePOGG is unique in providing a cost free service to operators wishing to call upon its team’s 10 years of experience in the online gambling industry. The ethos behind ThePOGG is to provide the best possible support service to those requiring dispute resolutions and to ensure that cost is not prohibitive – hence why the service is free to all.

About the Gambling Commission Alternative Dispute Resolution (ADR)