A slots player is contemplating a lawsuit after her $42.9m jackpot was determined to be the result of a software glitch.

On Friday, New York TV station WABC reported on the sad case of Katrina Bookman (pictured), who in late August believed she’d struck it rich when the slot machine she was playing at Genting’s Resorts World Casino New York said she’d won nearly $43m.

Following a few moments of giddy celebration, Bookman said she was escorted off the floor by casino staff, then told she needed to come back tomorrow to meet with casino officials. When she returned, she was told the machine had malfunctioned and thus she was owed nothing, although the casino offered to comp her a steak dinner.

Clearly, something wasn’t right in Denmark, as the Spielo-manufactured Sphinx Wild slot offers a maximum payout of only $6,500, not the $42,949,672.76 that it displayed at the time of Bookman’s all too brief moment of glory. And the casino’s policy is spelled out right on the machine: “malfunction voids all pays and plays.”