The departing CEO of the UK Gambling Commission (UKGC) delivered some strong words to the gaming industry before she headed for the exits.
On Monday, Sarah Harrison delivered a speech titled Is Responsible Gambling Enough? at the World Regulatory Briefing and International Casino Conference, the prelude to this week’s ICE Totally Gaming 2018 conference. Harrison, who will relinquish her role as UKGC leader at the end of this month, didn’t sugarcoat her view that the industry is in need of serious change.
Harrison lamented the view held by many industry types of the UKGC “taking a head-teacherly tone.” Harrison wondered what else operators should expect “when the nature of debate between different parts of the industry is often no better than what you might find in the playground.”
Harrison also took the industry to task for its treatment of women, calling it “a significant stain on this industry’s reputation.” Harrison noted that a stroll around the exhibition floor revealed “men representing their companies wearing expensive tailored suits whilst their female colleagues were expected to wear nothing more than swimsuits.”