UK gambling regulators have slapped a £2.3m penalty on an online division of bookmakers Ladbrokes Coral Group for falling short of their social responsibility commitments.

On Monday, the UK Gambling Commission (UKGC) formally spanked Lads Coral division Gala Interactive for failing to stop two high-rolling gamblers from frittering away nearly £1.3m worth of stolen cash on the company’s Gala Bingo site.

The activity in question occurred in 2014 and 2015, during which Customer A lost over £837k gambling online with Gala Bingo. On a single day alone, Customer A deposited around £49k. The customer was later jailed for four years after it was revealed that his gambling funds were obtained via theft.

The UKGC noted that Gala Interactive’s VIP team had “frequent contact” with Customer A, but the majority of these interactions “were designed to facilitate the customer’s gambling” and the company failed to make an “adequate assessment” of the customer’s source of funds or suspected problem gambling activity.