The global payments company picks up HRO Today Association award for its internal communications activity since COVID-19

Houston, Texas. 20th November 2020 – Paysafe, a leading specialized payments platform, has been named winner of the ‘Engagement Strategy Excellence Award’ at the HRO Today Association awards in both the EMEA and North America regions. The award recognized the company’s employee engagement campaign, known internally as ‘Safeguarding Paysafe People’, which it has been running since March when its global workforce moved to remote working.

The campaign, which continues to run, focuses on maintaining ‘Paysafe’s spirit and culture’ despite the challenges presented by COVID-19 and the forced move to remote working. It has included the delivery of a broad range of new internal communications activities and channels with an emphasis on informing, recognition and wellbeing. As well as introducing new communications channels such as a 24/7 mailbox, a weekly lockdown newsletter and wellbeing surveys, the campaign has also included regular live streaming Q&A calls with Paysafe’s CEO, Philip McHugh.

A particular highlight of the programme was ‘Paysafe Day’; a day dedicated to celebrating the team and giving time off for wellbeing activities. The day was such a success that it led to a second