On March 13, the Swedish Gaming Authority Spelinspektionen issued a stern warning to ATG over a reported technical glitch. A bug in the code made it possible for players to receive more than one bonus.

This warning came in response to a letter sent by ATG to the regulator on February 14, when they addmited they had found players who had been given a bonus even though they had already received one in the past.

This was a violation of the law under the Swedish Gambling Act of 2018, which states that licensees are only allowed to offer a bonus to players the first time they play a licensee’s games. The glitch allowed 15 customers to be able to use a second bonus, worth a combined SEK850 ($87.48). The glitch lasted for a few hours before it was discovered and fixed.

In a statement issued by the Spelinspektionen, they addressed the seriousness of the matter but also recognized ATG’s measures to ensure an incident such as this does not happen again. “ATG has stated that the company takes a very serious view of what has happened, and even though the incident is linked to the relocation of servers, the company has reviewed the procedures for new customer offers so that something similar should not happen again.”