Theatro and Konami integrated solution turns the casino floor into a well-orchestrated symphony.
DALLAS – Oct 8, 2018 – Theatro, pioneers of the world’s first voice-controlled mobile app platform for the hourly workforce, and Konami Gaming, Inc. a leading designer and manufacturer of slot machines and casino management systems, today announced a new joint integration that allows Theatro’s conversational computing platform and Konami’s industry leading, fully integrated, casino management system SYNKROS® to seamlessly interact with one another. This leading edge integration enables incredibly elevated and differentiated customer service experiences on the casino floor.
The integration of Theatro’s extensible and API-rich platform with Konami’s dynamic and scalable SYNKROS casino management system synchronizes entire facility operations, improving Casino operations that enables client acquisition, ensures loyal patron retention, and makes Casino businesses more profitable.
The Theatro integrated solution will be showcased in Konami’s booth at G2E in Las Vegas, Oct 8-11, 2018. Demonstrations will highlight Theatro’s voice-controlled computer and work-force optimized apps enabling real-time communication between SYNKROS’s core gaming and marketing capabilities within a single agile environment. Scenarios will show how the combined SYNKROS and Theatro platforms can drive notifications that help employees quickly understand players loyalty status, specific player location at a machine and deliver intel to drive personalized greeting, service or offers that surprise and delight.