ThePOGG.com Network has just launched its 3rd property, POGGWebmasters.com. Over the last 4 years ThePOGG.com has established a strong reputation for their thorough and professional approach to the management of player complaints, recently becoming the only affiliate model operation to receive Accreditation from the UKGC as an Alternative Dispute Resolution service. POGGWebmasters has been set up to extend this complaint service to affiliates.
“ThePOGG.com has done a great job of establishing itself as a very credible mediation and review service within the remote gambling sector. So much so that we became aware via forum posts and private communications that a significant number of affiliates were checking with our operator reviews on ThePOGG before selecting which program to work with. As time has passed we started to feel that there was a distinct gap within the marketplace for a resource that allowed affiliates to see at a glance how affiliate programs treated both affiliates AND players and another big gap in terms of a service where affiliates could gain help if they’d been mistreated. POGGWebmasters is our answer to these gaps.”
Affiliate Complaint Service offered for Free
POGGWebmasters is the first site to offer a dedicated affiliate complaint service. Building on their success and experience running ThePOGG.com’s player complaints service, POGGWebmasters provides a full complaints infrastructure to allow affiliates to submit a complaint, the complaint to be managed in the private manner which ThePOGG.com has demonstrated is most conducive to a positive resolution and finally a complaint report to be published to allow other affiliates to see the nature of the complaint, how it was managed and the actions that have ultimately been taken to remedy the situation.