Self-exclude from gambling to avoid temptation during lockdown – warning to vulnerable consumers

MARCH 31, 2020 – FIONA PALMER, chief executive of GAMSTOP, is urging anyone worried about their gambling while they are stuck at home during the coronavirus lockdown to exclude themselves from all online gambling websites.

Fears have been raised by MPs that vulnerable customers will increasingly turn to online gambling as a distraction at the very time when they can least afford it, leading to a surge in gambling-related harm. The Gambling Commission has issued new guidance to all licensed companies to keep customers safe and the Betting and Gaming Council, which represents operators, has published a ten-point plan for its members to follow.

GAMSTOP is a free service that allows consumers to exclude themselves from gambling websites. By registering with GAMSTOP, consumers can choose to restrict themselves from all UK-licensed online gambling sites for a minimum period of either six months, a year or five years.

More than 130,000 people have registered with GAMSTOP since the scheme went live in April 2018, with 73% opting to self-exclude for five years, the maximum period available. Early evidence shows that nine out of ten consumers who chose to self-exclude for a shorter period have not returned to gambling at the end of their chosen timeframe, which means their self-exclusion has automatically remained active.