Singapore Pools admits finding more online gambling ‘glitches’

Singapore’s state-run online lottery and sports betting monopoly has confessed that its software ‘glitches’ are more widespread than originally reported.

Two weeks ago, Singapore Pools announced that ‘glitches’ in its online lottery software had prevented customers from winning prizes in its TOTO Quick Pick and Quick Pick System Roll options. On Friday, the company announced that two other products – iTOTO and telephone 4D Quick Pick Bets – had suffered their own glitches.

The original glitches meant that the number 49 was accidentally being omitted from online Quick Pick selections, so players lost out if that number appeared when the winning numbers were drawn.

Singapore Pools says affected customers will have their money refunded and be given a S$5 ‘token’ while customers who claimed prize winnings despite the glitch will have their winnings boosted by 50%. The company will also add S$500k to the prize pool for a TOTO draw in February.